Privacy & Policy

Huerus is an online school for Animation, Visual Effects, Concept Art and Game Design. Our headquarters are based in Mumbai, India.

Huerus Education Technology Pvt. Ltd, Office 2, Shanti Niketan,Plot No. 50, Sher-E-Punjab Colony, Mahakali Caves Road, Andheri (East), Mumbai 400093. Maharashtra, India, is responsible for using your personal data, together with other related Huerus companies. Huerus will be referred to hereafter as ‘Huerus’ or ‘we’.

This privacy policy applies to all personal data that is collected and used by us when you create a Huerus account when you visit or use the websites, applications, or other services of Huerus (‘Services’), participate in events or contests of Huerus or interact with us through social media or otherwise. For purposes of this privacy policy, ‘personal data’ means any information through which we can identify you, as further described below in Personal Data We Collect.

This Privacy Policy sets out how we collect, store, use and disclose your personal data. You understand that through your use of the Services you consent to the collection and use (as outlined in the Privacy Policy) of this information, including the transfer of this information to the United States, and/or other countries for storage, processing and use by Huerus and its affiliates.

If you do not agree to any of the provisions of this Privacy Policy, you should not use Huerus’s website, services, lodge a Huerus application, or provide Huerus with any personal data.

By visiting the Huerus website, submitting an application, or using any of our services or providing us with your information, you agree to your information being collected, held, used and disclosed as set out in this Privacy Policy.

Where practicable, we will give you the option of interacting with us anonymously or using a pseudonym. We collect the personal data necessary for us to provide you with the services you have requested from us, and to manage your Huerus application (jointly referred to as “Personal Data”). You do not have to provide us with your personal data, but if you do not do so, we may not be able to provide you with some or all of our services. By disclosing personal data to Huerus, you are consenting to its collection. If Huerus receives unsolicited personal data about you, this personal data may be included in your Huerus application. This may include personal or sensitive information that Huerus could not have solicited from you. Huerus may choose to destroy unsolicited personal data about you that is not relevant to Huerus’s functions.

The personal data that you are currently required to provide to lodge a Huerus application includes:

General:

• full name (including any previous name(s))
• address(es) (including any previous address(es))
• date of birth
• email address
• telephone number(s)
• qualification information
• gender
• citizenship/residency status
• English proficiency

From time to time you may have the option to participate in surveys or other activities intended to improve Huerus’s Services, which may involve providing additional personal data. Your participation in such activities is subject to your consent.

We may collect your information in various ways, including but not limited to:

• Huerus application and website
• email
• telephone
• written correspondence
• in person
• via social media

We only use your personal data for the purpose for which it was provided to us, related purposes, purposes for which you consent, and as otherwise required or permitted by law.

Such purposes include:

• Provision of information about any of Huerus’s services that may be relevant to you
• Provision of information about institution services which may be relevant to you
• Responding to your enquiries
• To identify you when you log into Huerus’s online services or otherwise contact Huerus
• Providing you with services you have requested
• Processing your Huerus application to determine your eligibility for courses
• Advising you about subject prerequisites
• Maintaining/administering your application
• Processing payments you have authorised
• Any other purposes identified at the time of collecting your information.

We will only use your sensitive information for the purposes for which it was initially collected, other directly related purposes or purposes to which you otherwise consent.

A cookie is a small data file that is placed on your computer or mobile device when you visit a website. Website owners widely use cookies in order to make their websites work, or to work more efficiently, as well as to provide reporting information. We and our third party providers use cookies to:

• Personalise your visit to our website (as a cookie allows a web server to ‘remember’ visitors on subsequent visits without having to prompt them for information previously supplied. A cookie can also remember courses previously viewed by a site visitor)
• Provide information about Huerus to you while you browse
• Obtain non-identifying information about your demographic group and general interests.

The Privacy authorises Huerus to use and disclose your personal data without following the provisions in this Privacy Policy where Huerus has reason to suspect that you have engaged in serious misconduct in relation to Huerus’s functions, if the use or disclosure of the personal data is necessary in order for Huerus to take appropriate action in relation to the misconduct.

Huerus considers the provision of fraudulent documentation to be serious misconduct in relation to Huerus’s functions. Therefore, if Huerus has reason to suspect that you have presented fraudulent documentation of any kind, Huerus may use or disclose your personal data in a manner inconsistent with this Privacy Policy to the extent required to undertake an investigation into that documentation and to take appropriate action in light of the outcome of the investigation.

We will take reasonable steps (including any measures required by law) to ensure your information is protected and secure.

For any payments you make via our websites, over the telephone or face to face, we use a recognised payment service provider that is required to take reasonable steps to protect your information. We also take reasonable precautions to ensure that any information you provide to us through our websites is transferred securely.

However, no data protection and security measures are completely secure. Despite all the measures we have put in place, we cannot guarantee the security of your information, particularly in relation to transmissions over the internet. Accordingly, any information which you transmit to us is transmitted at your own risk. You must take care to ensure you protect your information (for example, by protecting your Huerus usernames and passwords) and you should notify us as soon as possible after you become aware of any security breaches.

Our online Services are not directed to children under 13 years of age.

If you believe we have collected information about a child under the age of 13, please contact our hello@huerus.com so that we may take appropriate steps to delete such information.

If you are at least 13 but under 16 years of age, please get the consent of your parent or legal guardian before you give us any personal data about yourself. Your parent or guardian should contact Huerus and provide us with their name, e-mail address and any other identifying information that we may request. Huerus needs this information in order to verify that they have provided the necessary consent. We may follow up by phone or other means in some circumstances. If you are at least 13 but under 16 years of age, do not contact us or provide us with any personal data until after your parent or guardian has sent us an e-mail consenting to your contact and provision of such information.

Huerus retains your personal data for as long as required to satisfy the purpose for which they were collected and used (for example, for the time necessary for us to complete your application, send you the newsletters you subscribed to, to provide you with customer service, answer queries or resolve technical problems, etc.), unless a longer period is necessary for our legal obligations or to defend a legal claim.

If you have created an Huerus account with us, we will delete that account and your personal data upon your request or 30 days after it has become inactive. We will consider your account ‘inactive’ when you haven’t used your Huerus account for a period of 2 years. When we cancel your account, your personal data will be deleted. If we need to store certain types of your personal data for a longer period due to legal requirements, we will store such data in accordance with the mandatory periods.

You have the following rights concerning your personal data: right to be informed, right of access, right of rectification, right to erasure, right to restrict data processing, right to object against automated decision making and profiling and your right to data portability. If you would like to contact us regarding any of these rights, please email us at hello@huerus.com.

To the extent that we are relying on our legitimate interests to use your personal data, you also have the right to object to such use (unless we can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims).

Without undue delay and not later than within a month, we will respond to your request to invoke your rights consistent with applicable law.

You may revoke your consent for receiving marketing communications at any time, free of charge by following the instructions in any marketing communication. You can also control these preferences in your profile settings. Huerus will then stop applying the research results to you at an individual level and will stop sending you marketing communications.

In case you may have a question or complaint about how we process your personal data, you can send an email to hello@huerus.com. Alternatively, you may consider lodging a complaint with a supervisory data protection authority.

We take reasonable steps to ensure the information we collect and hold about you is accurate, complete and up-to-date. However, we rely on you to advise us of any changes to your information or corrections required to the information we hold about you. You can notify us of a change to your information in the following ways:

online enquiry submitted to hello@huerus.com in person: Huerus Education Technology Pvt. Ltd, Office 2, Shanti Niketan,Plot No. 50, Sher-E-Punjab Colony, Mahakali Caves Road, Andheri (East), Mumbai 400093. Maharashtra, India.

Huerus will, upon request, provide you with access to the personal data we hold about you unless otherwise required or permitted by law. Access to personal data must be made by e-mailing hello@huerus.com. If you require another means of accessing your personal data Huerus will facilitate this request as long as it is reasonable.

If you wish to make an enquiry about a possible breach of this Privacy Policy or the privacy principles of the Privacy or a formal complaint, you can contact us by:

Enquiry:

• Online enquiry submitted to hello@huerus.com
• Written correspondence: Attn:Privacy Officer, Huerus Education Technology Pvt. Ltd, Office 2, Shanti Niketan,Plot No. 50, Sher-E-Punjab Colony, Mahakali Caves Road, Andheri (East), Mumbai 400093. Maharashtra, India.

Formal complaint

Formal complaints about a breach of this Privacy Policy or the Privacy Principles of the Privacy must be made in writing to hello@huerus.com. Huerus reserves the right to request any supporting evidence and/or information to substantiate the complaint/breach.

We will refer your complaint to the responsible officer at Huerus, who will investigate the issue and determine the steps we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing of the determination in relation to your complaint.

If you are not satisfied with our determination, you can contact us to discuss your concerns or complain to the Indian Privacy Commissioner.

The Website may contain links to other websites (“Third Party Links”) that we provide solely as a convenience to you during your use of the Website. Huerus does not endorse such websites and is not responsible for any content contained therein. If you decide to access any Third Party Links, you do so entirely at your own risk.

Huerus reserves the right to revise this Privacy Policy or any part of it from time to time. Please review this policy periodically for changes. If we make significant changes to this policy, we will notify this change by putting a notice on our public website.

Your acceptance of the revised Privacy Policy is constituted by your continued use of our services or website, or the provision of further personal or sensitive information to us after this Privacy Policy has been revised.

If you have any questions or concerns about this Privacy Policy or its implementation, please email hello@huerus.com